what-to-do-in-a-mental-health-crisis

Care Centre

If you feel unsafe and need immediate help

  • Go to your local A&E Department, where the psychiatric liaison team can help you (24 hours a day, 365 days of the year)
  • St Thomas’ Hospital A&E: Westminster Bridge Road, London, SE1 7EH | 020 7188 7188
  • King’s College Hospital A&E: Denmark Hill, London, SE5 9RS | 020 3299 9000

If you’re with a community mental health team (CMHT)

  • During the day contact your community mental health team (CMHT) first, and ask for your care coordinator or duty worker.

If you need less urgent help

  • During opening hours, contact your GP
  • Out of Hours GP service (SELDOC): 020 8693 9066
  • Call the SLaM 24 hour information line: 0800 731 2864
Asthma UK
2 Missed Appointment

Crisis: in distress – who to call and where to go

  • Samaritans: Samaritans have heard many people’s stories and you can discuss anything with them in complete confidence. You don’t have to be suicidal to call for help. 24 hours a day, 365 days a year: 08457 909090
  • Mind information line: 0300 123 3393
  • SANEline: Confidential emotional support, practical help and information for people with mental health problems: 0845 767 8000
  • Out of Hours Social Services: 020 8926 6000
  • SLaM: 020 3228 6000 | slam.nhs.uk
  • Pharmacies: find details of local pharmacies near you: http://www.nhs.uk/Pages/HomePage.aspx

Other helpful organisations

Care Centre
Asthma UK

Patient Advice and Liaison Service (PALS)

PALS is here to listen and support you in whatever way they can to ensure your experience at SLaM is a positive one. If you are not happy about something at SLaM then PALS will try to help you. If you decide you want to make a formal complaint, PALS can advise you how to do this.

24hr information line: 0800 731 2864 | www.slam.nhs.uk/pals | pals@slam.nhs.uk

Travel

For the quickest way to plan your journey to a SLaM service try TfL’s journey planner. TfL 24hr travel information: 020 72222 1234 | www.tfl.gov.uk/journeyplanner